Team Leader in Welcoming and Orchestration Services

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Join our Leadership Team as a Team Leader in Welcoming & Orchestration Services.

We are looking for a proactive and results-driven Team Leader to join one of our Teams working with Customer Onboarding. In this role you will lead a team of specialists working with Customer Due Diligence (CDD), ensuring high-quality onboarding processes and compliance with regulatory requirements.

This is a great opportunity for a motivated leader who thrives in a high-speed environment, enjoys developing people, and is oriented towards operational excellence in financial services.

Danske Bank supports a high degree of workplace flexibility (our team is currently using a hybrid working model, where we work at least 3 days a week in the office).

Depending on your experience and knowledge, we may offer you a different seniority for the role.

This role does not include a relocation allowance for candidates who are not based in Lithuania.

You will:

Lead & Inspire – Form a team that is engaged and committed
Ensure Efficiency & Operational Excellence – Streamline processes to improve accuracy, quality and efficiency
Drive Compliance – Ensure full adherence to CDD and AML regulations as per SOPs
Collaborate – Work with stakeholders to align onboarding with business needs
Manage Team’s Performance – Track key metrics and ensure adherence

About you:

2+ years previous leadership experience
Customer Due Diligence knowledge or general AML knowledge would be considered as a beneficial asset
Clear communication, collaboration, and stakeholder management proficiency
Developed time planning and organizational skills
A mindset geared towards customer relations and a proactive approach to delivering service that meets needs
Attention to detail and an interest in navigating a fast-changing and agile environment
An imaginative mindset alongside a focus on driving advancements and empowering your team
Upper-Intermediate English skills (in both speaking and writing)

We offer:

Monthly salary range from 2520 EUR to 3780 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.