Specialist in Loan Administration

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Do you have the necessary skills and knowledge to be a part of a large corporate loan administration team?

As a Service delivery specialist, you will be a part of a team that supports medium and large corporate customers in all Danske Bank group. Roles main tasks are to administrate loans: new drawdowns, prepayments, rollovers, administrate fees, investigate discrepancies and make corrections in internal accounts, calculate break costs, coordinate processes across a range of activities in middle and back-office support functions.

In this role, you will keep close collaboration with stakeholders, customers and other banks. We look forward to your engagement in supporting cross-team initiatives and projects. In addition, you will have an opportunity to maintain process quality continuously looking for ways to improve and contribute to Lean culture. Be prepared for planned overtime during the end of quarters.

You will:

Perform daily operational tasks to ensure quality service delivery: roll the loans, perform new drawdowns, administrate fees related to committed loans
Reconcile accounts
Communication with stakeholders
Provide accurate and timely information, data and reports
Be responsible for providing high-quality internal and external customer service
Review procedures on a regular basis.
Drive improvements agenda through daily processes
Identify, flag, suggest and implement solutions for potential risks within E2E process
Take major part in delivering organization’s strategy initiatives
Other tasks as requested by the leader of a team

About you:

2-3 years of previous work experience in banking operations or a relevant area would be beneficial
Your collaboration skills are strong, benefitting both the team and the organization as a whole
You are able to understand customer needs and anticipate areas for improvement in customer experience
Great stakeholder management and interpersonal skills
Attention to detail and the ability to work with large amounts of information characterize your approach
Ability to encourage innovation as part of a natural part of the business
You take full ownership of processes and contribute to their optimization and improvement
Your initiative, willingness to adjust, and proactive attitude drive contributions to process improvements
Upper-Intermediate English skills

We offer:

Monthly salary range from 1640 EUR to 2460 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.