Specialist Advisor in AML, Associate in Customer Welcoming Global Peer Review Team

#customeronboarding PeerReview quality Welcoming

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This is an excellent opportunity for you to become a part of the Customer Welcoming journey in the global organization.

As a member of our team, you will be responsible for peer review process. You will learn a lot about AML and KYC principles, as matching customer profiles with legal requirements will be a part of your daily tasks. You will work well in this position if you are detail and quality oriented and ready to work with large volumes of information.

With 10 members on board, we are equipped to join forces with you in navigating difficult scenarios. A positive attitude and eagerness to learn are something that we all have in common, and we are hoping that you are like-minded too.

We offer you an opportunity to work from anywhere in Lithuania if you can ensure your regular presence in our office in Vilnius 3-4 times per week.

*Depending on your experience and knowledge, we may offer you different seniority of the role.

You will:

Check quality of newly onboarded customer profiles to ensure that onboarding has been performed according to AML, KYC and compliance requirements
Communicate with colleagues from other teams via phone and/or messages, emails providing fast track support and answering queries on rejected cases in English
Collaborate with various stakeholders in order to improve quality and implement any new changes requirements
Work on improving and optimizing the process using Lean principles

About you:

Higher education
Ability to work in varied environment and stay organised
Collaborator with a positive attitude and CAN-DO mindset
Previous job experience in a back office or administrative role
Upper-Intermediate English communication and customer service skills
Detail and quality oriented, comfortable working by following a process
Curious and eager to take part in improvements
Team player who enjoys working, sharing knowledge, and having fun together

We offer:

Monthly salary range from 1480 EUR to 2220 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.