Service Delivery Specialist in Nostro and Securities Reconciliation Area

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Are you detail-oriented and curious to begin your career at Danske Bank?

We offer a diverse and flexible work environment where learning and growth are actively encouraged. This is a great opportunity to enhance your career while being part of a team committed to maintaining the accuracy of the bank’s cash flows and accounting.

We are looking for a Service Delivery Specialist to join our Nostro and Securities Reconciliation team. In this role, you will manage the reconciliation data flow control, a vital component of the liquidity value chain.

We are looking for collaborative and keen-to-learn colleague who is interested to deepen understanding of banking products, gaining knowledge about the operations of Nostro and custody banks and their influence on the bank’s cash flows. Your focus will be on quality and efficiency of service, stakeholder collaboration, and active engagement in our Lean culture.

You will:

Ensure the daily tasks performed according to SLA agreements and in accordance with industry standards and regulations
Act as the point of escalation on reconciliations inquiries, breaks investigations
Address issues and daily ad-hoc requests in close collaboration with stakeholders
Conduct internal controls and reviews of process steps
Support colleagues with a wide range of administrative tasks
Drive the automation of reconciliations to reduce risks and improve efficiency
Identify and assess risks, proposing actions for mitigation
Continuously learn from other professionals and ensure knowledge sharing

About you:

Experience in an operational or administrative role. Previous experience in transactions processing and controls within a financial institution or asset management firm will be considered an advantage.
Proficiency in using the IntelliMatch (Data Integrity Manager) system is particularly beneficial
Attention to detail and ability to work under tight deadlines. Strong time management skills
A team-oriented individual capable of working with diverse stakeholders
Effective communication and interpersonal skills
Familiarity with financial instruments, securities, and data analytics skills would be beneficial
Curious personality and willing to search for the answer to the questions that come up
Higher education or final year student in finance, economics, or a related field (with the ability to work full time)
Upper-intermediate English skills

We offer:

Monthly salary range from 1680 EUR to 2520 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.