Service Delivery Specialist in GDPR Case Handling

Send your CV

Would you like to contribute to delivering the best customer experience?

We are seeking for a dedicated Service Delivery Specialist to join our Data Protection Support team. This role is critical in ensuring our services comply with GDPR standards. If you have a passion for privacy laws and regulations and a knack for delivering outstanding client service, we want you on our team!

You will:

Assist in implementing and maintaining GDPR compliance processes and procedures
Monitor daily data subject requests
Oversee and manage the handling of personal data in accordance with GDPR guidelines
Communicate with different stakeholders within the bank and work closely with Legal and Compliance departments
Collaborate closely with other teams in the bank
Proactively contribute to continuous improvement projects and automation of processes
Continuously learn from other team members and ensure knowledge sharing

About you:

Work experience in the back office function
Strong understanding of GDPR data subject rights articles is an advantage
Strong analytical and problem-solving skills
Ability to handle confidential information with discretion
Advanced English language skills, both verbal and written – all work communication is in English
Bachelor’s degree
Nordic language skills are beneficial but not required

We offer:

Monthly salary range from 1680 EUR to 2520 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.