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Service Delivery Specialist in Custody Services

Would you like to contribute to delivering the best customer experience?

We are looking for a new team member who is keen on efficiently handling securities trade settlement tasks, deliver high quality on time, and continuously improve. You will be involved into LEAN culture which is incorporated into daily work.

You will join the area, focusing on an innovative, agile, and truly customer-centric culture. As a Specialist, you will support settling trades in the different markets all around the world. Daily, you will keep in close collaboration with customers, stakeholders, and the largest counterparties across the world. You will maintain process quality and continuously look for ways to improve our daily processes.

This position includes shifts from 10:00 to 19:00 that are shared within the team using rotation.

Depending on your experience and knowledge, we may offer you different seniority of the role.

"Uniqueness is powerful – we welcome everyone in Danske Bank."

You will:

  • Handle and monitor daily settlement tasks in global market
  • Investigate and solve trade related exceptions
  • Communicate with different stakeholders within the bank, external counterparties and custodian banks all over the world
  • Keep close collaboration within other teams in the bank
  • Proactively contribute in risk mitigation, continuous improvement projects and automatization of processes
  • Continuously learn from other professionals and ensure knowledge sharing

About you:

  • Work experience in the back office
  • Trade settlement experience
  • Great time management
  • Knowledge about financial instruments and data analytic skills are an advantage
  • Advanced English language skills, both verbal and spoken – all work communication is in English
  • Higher education

If you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate we are looking for.

We offer:

Monthly salary range from 1840 EUR to 2760 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Additional health insurance package

Third pillar pension fund

Kids playroom

See all the benefits HERE.

If you're interested in this role and joining my team, feel free to contact me via LinkedIn, and I will answer your questions!

Ieva Sakaliene, Team Leader

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 02.07.2024. Confidentiality guaranteed.

Your title in job contract will be Officer - Service Delivery Specialist (Markets Specialist).