Service Delivery Officer for the Danish Market (+Danish language bonus allowance)

Danish DanishLanguage languagebonus Operations

Send your CV

Are you ready to take your career to the next level in a vibrant international environment? Join our Estate Services team at Danske Bank, where your contributions will make a real impact!

Our team might be the perfect fit for you. We are welcoming a new colleague to join our international team of nine friendly and collaborative members in the Estate Services area.

We offer clear pathways for career development, including training programmes and mentorship opportunities to help you grow your skill set.

In this role, you will gain insights into the Danish market, explore all the products Danske Bank offers, and develop a comprehensive understanding of financial operations. We offer a diverse range of tasks where your decisions will directly impact customer experience Danish language speaking skills are essential in this position (Danish language level of B2 is expected).

**Please note that in addition, you will get a language bonus, which depends on your language knowledge level and job requirements.

Depending on your qualifications, a different level of seniority may be offered.

You will:

Handle various tasks within the Estate Services area for the Danish market
Manage customer and partner banks communications and partner banks via email and phone
Collaborate with colleagues from Denmark and other internal departments via email or phone
Enhance and optimise processes using Lean principles
Create, develop and update documentation and procedures

About you:

You take ownership and continuously strive to improve tasks for an exceptional customer experience.
You are a proactive team player with a positive attitude and proactive mindset, ready to embrace new opportunities.
Experience in operations, finance, or banking-related fields is advantageous.
You have Advanced English language skills
You are fluent in Danish language

We offer:

Monthly salary range from 1440 EUR to 2160 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.