Senior .NET Software Engineer in Customer Engagement Individuals

.NET apps Cloud engineering

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In Customer Engagement Individuals tribe, we empower our users and Customer Journey tribes to efficiently interact with our users and/or bank in a data driven manner. We expose our functionality within web and mobile based channels.

Join us in our mission to create modern, data driven customer experience layer between our customers and advisors. Make the difference that matters every day for our developers, advisors, and customers.

Customer Communications platform squad is creating key enablers for the banks Forward 28’ strategic ambition within the assisted layer in a four layered engagement model – We aim to increase front line efficiency, improve CSAT and first contact resolution by a higher use of self-assisted service in our channels -key areas are:

New customer communication platform for group contact centres
First customer facing Chatbot
New secure message system

What kind of person are you are looking for?

You are passionate about .NET, cloud technologies and know how to create highly scalable, secure, robust and efficient systems.
You prefer to make pragmatic decisions and choose simplicity over complexity.
You like to be visible, take initiatives and share your knowledge with other colleagues.

You will:

Write high-quality back-end code
Promote your code to millions of users
Be part of a self-organizing squad and have an agile mindset
Work your way through tough problems while employing creative solutions
Contribute to the engineering culture, Danske Bank’s inner source, and the methodologies of Danske Bank
Collaborate closely with architects, software engineers, UX designers, and business analysts
Try out new technologies and raise the bar for technical quality

About you:

5+ years of back-end engineering experience, delivering robust and scalable projects
Good knowledge of MS SQL Server & RabbitMQ
Experience with Azure DevOps, CI/CD
Experience with observability tools (Kibana, Prometheus, Grafana)
Understanding container based deployment techniques and kubernetes
Good focus on code quality, solid principles, integration & unit tests
A team-oriented person with an agile mindset
Advanced English skills

We offer:

Monthly salary range from 4480 EUR to 6720 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.