Head of Network Reliability and Optimization

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We are seeking a Senior Engineering Manager to lead our Network Reliability and Optimization team. This role involves overseeing critical infrastructure components, requiring a profound understanding of public cloud technologies and operations, as our current focus is to run our services in the public cloud.

As a valued leader in our team, you will bring a solid foundation in networking and network security domains. While direct scripting skills are not essential, you should have a strong grasp of automation processes and be able to drive the evolution of network services. The Connectivity Services team offers modern, secure, fast, and reliable services to around 20,000 employees and millions of customers of Danske Bank worldwide.

In this leadership position, you will collaborate closely with other infrastructure teams and architects from development areas to ensure seamless integration and operational excellence. You will play a pivotal role in advancing next-generation technologies that support our software-defined private cloud environment, corporate network, and the strategic migration to public cloud solutions. Your expertise in public cloud technologies will be crucial as we continue to enhance our infrastructure and expand our services in the cloud.

Additionally, a strong understanding of Site Reliability Engineering (SRE) practices is important for this role. You will leverage SRE methodologies to improve system reliability, scalability, and efficiency, ensuring that our network services meet high standards of performance and availability. Your ability to apply SRE principles will be key in driving continuous improvement across our infrastructure operations.

Our team is committed to efficiency and customer satisfaction. We provide self-service ordering and delivery capabilities to all internal users within minutes. We prioritize automation, reliability, and collaboration in our work, and we are embarking on the next evolution phase to expand into hybrid and multi-cloud setups to leverage the best services available in the market.

The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

You will:

Lead and inspire a motivated, agile, and aspirational team focused on network reliability and optimization
Ensure the provision of reliable and efficient services across both private and public cloud environments
Set a clear vision and establish boundaries, using a facilitative leadership style to guide the team towards fulfilling strategic goals
Explore and implement innovative practices that empower team members and enhance their effectiveness in delivering high-quality network services
Drive and oversee the timely end-to-end delivery of infrastructure enhancements and technological advancements
Collaborate with other infrastructure teams and architects, facilitating technical discussions to integrate SRE practices and improve system reliability and scalability
Develop and implement effective crisis management strategies to ensure the stability and resilience of critical infrastructure, including continuous process improvement to mitigate risks and enhance operational efficiency

About you:

Bachelor’s degree in engineering, computer science, or a related field, or equivalent practical experience
Extensive experience in public cloud technologies, with a track record of running effective operations across cloud environments
Over 5 years of technical experience in networking and infrastructure, coupled with 3+ years of leadership experience
Strong expertise in network domains, with broader infrastructure knowledge and insights into application environments
Genuine motivation for maintaining operational stability, managing risk and compliance effectively, and ensuring the reliability and resilience of critical infrastructure
Ability to deliver consistent results, cultivate diverse thinking, facilitate solid discussions, make decisive choices, and implement decisions effectively
Proactive in seeking and suggesting improvements, skilled at overcoming complex operational challenges, and focused on delivering effective results
Value teamwork, sharing and expanding knowledge, and analyzing failures as opportunities for improvement
Advanced English language skills

We offer:

Monthly salary range from 5760 EUR to 8640 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.