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Senior Data Scientist for AI Assist squad

At Danske Bank, we empower customer engagement by providing relevant and personalised advice and insights. Through a data-driven approach, we aim to attract, assist, and engage current and future customers across all touchpoints.

As part of our AI Assist Squad, you will be at the forefront of delivering AI solutions directly to customers and contribute to efficient interactions on assisted channels, helping us develop and deliver impactful data-driven solutions that enhance customer experiences and drive business value.

"Be yourself. We like it that way."

You will:

As a Senior Data Scientist in the AI Assist Squad, you will take part in analyzing and improving our AI-assisted solutions to ensure they deliver high-quality customer experiences. Your work will combine deep analytical expertise with hands-on collaboration to drive measurable impact and development. In this role, you will:

  • Analyze performance data from AI-assisted solutions to identify patterns, trends, and improvement opportunities
  • Design and execute evaluation frameworks to measure solution effectiveness and customer impact
  • Develop actionable insights that inform enhancements to models, algorithms, and user experience
  • Collaborate with engineers and product owners to implement technical improvements and deploy optimized solutions
  • Ensure data quality and integrity across all analysis and reporting processes
  • Drive continuous improvement by recommending and implementing enhancements based on data-driven findings
  • Work independently on complex tasks, making informed decisions and delivering results with minimal supervision

About you:

  • Strong proficiency in Python and experience with Power Platform, Azure Platform, and Azure AI Search
  • Familiarity with Copilot Studio and its application in building integrated solutions
  • Advanced knowledge of statistics, data engineering, and prompt engineering techniques
  • Experience with DevOps/DataOps practices to enable efficient and scalable workflows
  • Collaborative mindset, working effectively with cross-functional teams to complete squad objectives
  • Customer-focused approach, with the ability to design personalised, data-driven solutions
  • Analytical problem-solving skills to solve complex technical challenges in a fast-paced environment
  • Excellent communication skills to articulate technical concepts to both technical and non-technical stakeholders
  • Advanced skills in English

This role is critical to ensure the AI Assist Squad delivers impactful and efficient chatbot solutions that elevate customer engagement experience across assisted channels.

We offer:

Monthly salary range from 3440 EUR to 5160 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Health insurance

Third pillar pension fund

See all the benefits HERE.

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 12.12.2025. Confidentiality guaranteed.

Your title in job contract will be Data Scientist, Senior.

Please apply as soon as possible as we conduct interviews on an ongoing basis. If you have questions, please reach out to Jan Baungaard, IT Lead, SVP. We look forward to receiving your application!
Jan Baungaard
Phone number [email protected] or +45 25 27 69 90

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