Senior Contract Manager

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The Senior Contract Manager is responsible for managing a portfolio of vendor contracts across Danske Bank. This role is part of a community of skilled contract and vendor performance managers operating between Lithuania and Denmark.

As a Senior Contract Manager you will carry out all lifecycle management governance post-contract signature and play a supporting role in pre-contract negotiations and contract creation. Contracts under management will vary in scope and criticallity. The role will organisationally report direct to the VP, Head of Vendor Management.

You will:

Support procurement and business teams in negotiating, scribing, and signing key contract schedules
Coordinate the creation of specific Vendor Management-focused contract schedules
Handle vendor onboarding tasks from a tooling and process perspective to facilitate transition and ongoing vendor governance management procedures
Update and maintain all necessary vendor and contract details in tooling
Ensure that the ongoing service is delivered as per contract and represent the contract across the organisation to internal customers
Solicit required data, statistics, and reports for analysis to facilitate effective service monitoring and serve as the point of escalation for issues/incidents relating to the contract
Participate in negotiating service level agreements (SLAs) and operational level agreements (OLAs) relating to the service, and manage the contract change process as required
Liaise with appropriate process owners throughout the contract lifecycle, such as Service Continuity, Service Availability, Service Capacity, Service Level Management, Change Management, Problem Management, Risk Management, and Security Management, and support the Contract Owner in all contractual matters and questions to maximise the benefit for Danske Bank

About you:

Experience in managing complex vendors and contracts (5+ years)
Commerically and financially astute
Ability to write and read contractually sound positions
Communication skills, able to interact professionally with a range of audiences
Collaborator with the ability to shape your focus around varying, potentially un-related topics
Ability to build data, presentations etc for senior audiences
Ideal candidate would have experience from the Banking industry (or a parallel, highly regulated environment)
Advanced English language skills

We offer:

Monthly salary range from 3800 EUR to 5700 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.