Are you ready to shape the future of customer communication in a dynamic IT landscape? Join us at Danica IT as a Senior Business Functional Specialist – Business Analyst in our newly established Customer Communication Management (CCM) squad, part of the Shared Capabilities cluster.
We are on an exciting journey of IT transformation, driving innovation by building and managing modern, enterprise-wide print and communication solutions with a focus on output management. This role is your chance to develop scalable, efficient, and user-friendly solutions that empower teams and enhance customer experiences.
As a Senior Business Functional Specialist, you’ll be a key person in shaping and optimizing our IT platforms to support our strategy. Working at the intersection of business and IT, you’ll help define and implement innovative communication solutions from the ground up.
We value a team player with strong interpersonal skills who thrives in a collaborative environment. You should be flexible and comfortable working with ambiguity. Being receptive to feedback, with a strong desire to learn and grow, is important. Curiosity and eagerness to explore new business opportunities and solutions are highly valued. You should be analytical and detail-oriented, with a drive to improve current processes and solutions. Passion for understanding customer needs and market insights and applying that knowledge to products and solutions is essential. You should be bold enough to challenge the status quo and inspire change.
