Process Consultant for Welcoming and Orchestration Tribe

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Would you like to be part of an exciting agile work environment where empowerment is essential to how we work? Are you enthusiastic about delivering top-quality IT solutions? Are you meticulous and systematic? Do you have comprehensive knowledge of banking? If your answer is ‘yes’ to these questions, you might be the ideal candidate we are looking for.

We are excited to offer the opportunity to join a Tribe within Danske Bank, where we welcome customers and provide product orchestration services to customer journey tribes. Our vision is to transform the way we welcome customers and revolutionize product ordering – contributing to the further digitalization of Danske Bank. We develop IT solutions to support our customers across all customer journeys by delivering quick, transparent, and actionable ordering of banking products. We aim to deliver first-class solutions to Danske Bank’s customers.

Danske Bank’s cultural commitments include teamwork, transparency, and accountability. Empowerment and trust are core to our operations, influencing our approach to growth and career development. We maintain a flat hierarchy, an informal tone, and empower individuals to make decisions. You will have the autonomy to shape your workday and, independently or with your team, determine the most effective ways to complete tasks.

Your closest colleagues will include a Product Owner, Solution Architect, Business Analysts, Process Partners, and a team of Developers/Software Engineers. We are located in Copenhagen, Vilnius, and Bangalore.

Depending on your experience and knowledge, we may offer you different levels of seniority in the role.

You will:

Participate in end-to-end process optimizations, analysis, exploring business needs, and addressing problems.
Drive processes from exploration to release
Facilitate workshops, analyze, gather, and convey complex material
Translate process design into IT requirements, and adapt processes to new IT solutions
Create and document solutions in collaboration with stakeholders such as Subject Matter Experts and Risk
Support stakeholders, users, and tech colleagues with quality assurance and testing

About you:

You have a background in process consulting and applying process and IT solution designs
You are systematic, pragmatic, excel at solving structured problems, and thrive in dynamic environments
You possess knowledge of BPMN notation, which is highly beneficial
If you have project management experience, it would be considered a great benefit
If you have previous experience in delivering training or providing mentoring/coaching in Lean and Process improvement methods, it would be considered a benefit
You have advanced English language skills

We offer:

Monthly salary range from 2000 EUR to 3000 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.