Operations Specialist with Danish Language Skills

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We are looking for an Operations Specialist to join the Buying & Owning Real Estate HUB – Meeting Services team. Our team plays a vital role in supporting Danske Bank’s operations by focusing on achieving shared goals, fostering close collaboration with stakeholders in a global environment, and ensuring the delivery of high-quality services on a daily basis. If you enjoy working in a dynamic and collaborative setting, this role offers a great opportunity to contribute to meaningful outcomes while developing your skills.

The primary responsibility of our team is to assist Danske Bank advisers, who are based in branches, by providing essential back-office services for personal customers. These services are crucial for helping advisers prepare for the issuance of guarantees when customers are planning to buy a home, as well as managing other guarantee-related administrative tasks. By taking care of these processes, we ensure that advisers are well-prepared for customer meetings and enable them to provide efficient and accurate services tailored to the needs of personal customers. Our work directly supports a seamless experience for customers navigating financial decisions, such as purchasing property.

To ensure your success in this role, we provide a comprehensive introductory training programme designed to give you the knowledge and skills needed to excel. As we work closely with the Danish market, you will also have the opportunity to develop your Danish language skills, which can be an exciting and rewarding part of your journey. To support your growth, we offer access to language courses, enabling you to enhance your proficiency and advance your skills further. In addition, we recognise and reward language proficiency with a monthly language bonus, determined by your language level.

Joining our team means becoming part of a supportive and inclusive environment where personal and professional growth is encouraged. You will have the chance to work on important tasks that directly contribute to the success of Danske Bank’s services while building valuable experience in the banking and real estate sectors. If you are motivated, detail-oriented, and eager to make a positive impact, this role could be an excellent fit for you.

*Danske Bank supports workplace flexibility (we currently use a hybrid work model, where you will have a chance to work 2 days per week at home).

You will:

Be responsible for many different tasks, such as document preparation and analysis, data gathering from different systems and documents, customers’ future economy calculations, and other administrative tasks related to property or other types of loans
Communicate daily in the Danish language with colleagues and third-party real estate agencies, pension companies, and other banks in Denmark via e-mail and phone
Improve and optimize the process using Lean principles

About you:

Danish language skills (from B2 level) (for which you will receive a monthly language allowance, that depends on your language knowledge level)
1+ years of experience within customer service or back office (finance related or international company would be beneficial)
A collaborative person with a high sense of responsibility
Great communication skills
Comfortable with routine tasks and are detail and quality-oriented
Proactive learner
Upper-Intermediate English language skills, both written and spoken

We offer:

Monthly salary range from 1440 EUR to 2160 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.