Operations Specialist for Guarantee Preparation (+Danish language bonus allowance)

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We are looking for an Operations Specialist in Buying & Owning Real Estate HUB – Meeting Services, that is focused on team goals, close collaboration with our stakeholders in the global environment, and delivering high-quality service daily.

Our team’s main function is to help Danske Bank’s advisers, located in branches, prepare for meetings with customers by providing back-office services when they are planning to buy a property. The result of our team’s tasks is preparing guarantee request, evaluating customer’s current or future financial overview which will be used by the adviser to decide on the customer’s loan or provide the best advice regarding pension investments.

We provide introductory training for all our employees to offer the best possible start in our organization. As we are working with the Danish market, you will have an opportunity to enable your knowledge of the Danish language. We also provide the possibility to participate in the language courses, so you will have a chance to elevate your language skills to the next level. In addition, a monthly language bonus is applicable depending on your language level.

This role does not include a relocation allowance for candidates who are not based in Lithuania.

*Danske Bank supports workplace flexibility (we currently use a hybrid work model, where you will have a chance to work 2 days per week at home).

**Depending on your experience and knowledge, we may offer you different seniority in the role.

You will:

Be responsible for many different tasks, such as document preparation and analysis, data gathering from different systems and documents, customers’ future economy calculations, and other administrative tasks related to property or other types of loans
Communicate daily in the Danish language with colleagues and third-party real estate agencies, pension companies, and other banks in Denmark via e-mail and phone
Improve and optimize the process using Lean principles

About you:

Danish language skills (from B2 level) (for which you will receive a monthly language allowance, that depends on your language knowledge level)
1+ years of experience within customer service or back office (finance related or international company would be beneficial)
A collaborative person with a high sense of responsibility
Great communication skills
Comfortable with routine tasks and are detail and quality-oriented
Proactive learner
Upper-Intermediate English language skills, both written and spoken

We offer:

Monthly salary range from 1440 EUR to 2160 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.