Operations officer with Danish language skills in Selling Home Team

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Would you like to join the Selling Home Team and work in close collaboration with global team members to deliver to customers?

Selling Home team provides services for personal customers in Buying & Owning Real Estate DK area when customers buy or sell a property in Denmark. Our team goal is to ensure the selling property process by handling document preparation, finalising sale, redeeming or terminating loans, releasing money, and other administrative tasks.

We are looking for reinforcement in a friendly, cheerful and professional team working with the Danish processes. Our team knows not only how to work hard, but also how to have fun. Would you imagine coffee breaks together on the roof top terrace? Or do you want to develop or use your existing knowledge of the Danish language while communicating with your colleagues in Denmark?

The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

If it rings a bell for you and you put a value on a flexible work-life balance, you are the right match!

*Depending on your experience and knowledge, we may offer you different seniority in the role.

You will:

Process various selling property tasks for personal customers in the Danish market
Communicate daily with advisors and colleagues in Danish and English
Handle emails and documents and take actions according to the content
Take responsibility for maintaining high-quality services for our customers
Participate in process improvement, automation, and migrations

About you:

Danish language skills (B1 level or above) (for which you will receive a monthly language allowance, that depends on your language knowledge level)
Previous back office or administrative work experience would be beneficial
Higher education
Upper-Intermediate English skills (oral and written)
Very good communication skills and attention to detail
Ability to understand thoroughly and handle the tasks efficiently
Ability to work in a dynamic environment and focus on the customer journey
Team member with drive and motivation to deliver high quality on time

We offer:

Monthly salary range from 1400 EUR to 2100 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.