Operations Officer in Payments Team

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Join our dynamic Payments Services teams at Danske Bank, where you will be part of a thriving community that specialises in various aspects of payment processing, including manual payment services for domestic and foreign transactions; enquiries on payment and payer information; erroneous payments handling; and managing charges for payments. In this role, you will have the opportunity to work across multiple teams, gaining hands-on experience in a variety of tasks. This unique setup allows you to expand your skill set and enjoy a diverse work experience.

Our Payments Services teams are committed to ensuring accurate and timely processing, providing a seamless banking experience for our customers.

This position offers a great chance to make a real difference while working in a friendly and supportive environment. If you’re looking for a fulfilling career, we would love to hear from you!

Please note that we currently have several positions available in different teams.

Danske Bank supports a high degree of workplace flexibility (our team is currently using a hybrid working model, where we work at least 3 days a week in the office).

This role does not include a relocation allowance.

You will:

Deliver requested information on payments and customers
Manage payment charges
Create manual payments
Resolve unusual situations
Collaborate with your colleagues in Lithuania and the Nordic countries
Participate in process improvement initiatives

About you:

Experience in an operational or administrative role in a large company
Attentiveness to details while working with high volumes of sensitive data
Strong collaboration and teamwork skills and sense of responsibility
Prepared to handle tight deadlines and cope with peak periods
Ability to manage tasks independently and efficiently
Upper-Intermediate English language skills

We offer:

Monthly salary range from 1440 EUR to 2160 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.