Operations Officer in Manual Payments

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Our team consists of 18 members who specialise in managing a variety of complex processes. A significant portion of our daily activities involves handling international payment requests.

We focus on creating and approving these payments while ensuring that all transactions meet established cut-off times.

Our team serves as a key hub for customers, working collaboratively to provide efficient and accurate services.

Together, we work towards achieving meaningful outcomes and delivering a high-quality customer experience in a supportive environment for learning and growth.

Danske Bank supports a high degree of workplace flexibility (our team is currently using a hybrid working model, where we work at least 3 days a week in the office).

You will:

Create international payments according to cut-off deadlines
Resolve unusual situations related to payments
Collaborate with your colleagues in Lithuania and the Nordic countries
Participate in process improvement initiatives

About you:

Experience in an operational or administrative role in a large company
Payments processing experience or SWIFT knowledge would be advantageous
Ability to handle stress when working with high value payments and strict deadlines
Strong collaboration and teamwork skills
Detail-oriented
Upper-Intermediate English skills, both written and spoken

We offer:

Monthly salary range from 1400 EUR to 2100 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.