Operations Officer in Daily Services Agreements Team

DanskeBank Hybrid LT Operations Vilnius

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If you are curious about banking, focused on quality, detail-oriented, and would like to be in an environment that encourages continuous improvement, you would be a great addition to our team of experienced colleagues that are eager to share their knowledge and work together with you.

We coordinate over 95 processes in different markets – DK, SE, FI, NO, which makes our work more interesting and provides more opportunities for learning.

Our team is looking for a new member who is committed, shows a positive attitude for learning, accepts ownership, and aspires to grow with us.

What’s great about this job is that you get to work with E2E processes and put your ideas into practice. If you are motivated by owning responsibilities, this position could be the right opportunity for you!

Danske Bank supports a high degree of workplace flexibility (we currently use a hybrid work model, where we work at least 3 days a week in the office).

*Depending on your experience and knowledge, we may offer you different seniority in the role.

You will:

Ensure that assigned tasks are performed in a timely and professional manner
Participate in ongoing improvements and collaborate using the LEAN method
Monitor and escalate process-related issues
Ensure the best quality of processes and constantly look for solutions to improve or automate them (Robotics, Lean, etc.)
Create and update documentation and procedures
Participate in process migrations
Take part in common initiatives and events contributing to team well-being

About you:

Previous back office or administrative work experience would be beneficial
Analytical skills, excel, macros, openness to training in creating RPA solutions would be beneficial
An effective person with proactive communication skills
Ability to grasp concepts easily and effectively
Team-oriented person with mindset and drive to deliver high quality on time
Ability to take ownership of the tasks and focus on the customer journey
Upper-Intermediate English language skills

We offer:

Monthly salary range from 1400 EUR to 2100 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.