Operations Officer in Customer Financing SE (+bonus allowance allocation for Swedish language)

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Are you ready to work in close collaboration with global team members to provide the best customer experience?

We are a team of 20 colleagues, working with various tasks to fulfil our customer needs in Buying&Owning Real Estate HUB. Our day consists of handling back-office services for private customers in Swedish market, and our tasks vary from simple to complex ones.

We are ready to welcome you to our team and support you with any questions you’ll have. We focus on our team goals and high-quality service delivery to our customers, so if you are attentive to detail, quality and feedback oriented, you will have an ideal environment to thrive.

We have Swedish speakers in our team and provide the possibility to participate in the language courses, so you will have a chance to start learning Swedish.

Depending on your experience and knowledge, we may offer you different seniority of the role.

Danske Bank supports a high degree of workplace flexibility (our team is currently using a hybrid working model, where we work at least 3 days a week in the office).

This role does not include a relocation allowance for candidates who are not based in Lithuania.

You will:

Administrate loans for private customers in the Swedish market
Work with collaterals
Disburse or redeem loans
Deal with analytical tasks (investigate cases and prepare various bank documents)
Communicate daily with our stakeholders
Participate in migrations
Discuss ideas and be proactive in our continuous improvement
Take ownership of maintaining high-quality services for our customers

About you:

2+ Years of Back office experience in banking or other finance-related international organization
Higher education (or last year student at University) would be considered as a beneficial asset
Swedish language skills (up to B1 level) would be considered as a beneficial asset (for which you will receive a monthly language bonus allowance, that depends on your language knowledge level)
Upper-Intermediate English skills, both written and spoken
Focus on high quality, accuracy, and customer-centricity
Good communication skills
Ability to work in an environment, when coping with peak periods to meet tight deadlines
Feedback culture advocate

We offer:

Monthly salary range from 1440 EUR to 2160 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.