Operations Officer in Card Operational Services team

We are looking for You to join our team of 12 people. Here will not be much space for routine since we have about a variety of 120 tasks. Supporting all Nordic markets in Cards area. Starting with Private cards exceptions and end to end processes for corporate cards. Can you imagine how awesome it would be to become an expert at handling most of them? The team will help you with all the tasks and questions you may have and support you in learning and decision-making.

Besides all of daily tasks, we will invite you to join quality and risk ambassadors, lean supporters, delivery or training communities, different initiatives, and small projects – you choose how you would like to develop yourself. Maybe you even have or will have ideas by yourself? This is more than welcome as well.

We are looking for a colleague who has a solid customer centric mindset and seek to provide high-quality services to our customers.

• Motivation and curiosity to learn new things
• High level of accuracy and quality
• Critical mindset, detail orientation
• Upper-Intermediate English skills (in both speaking and writing)
• Working experience in an operational or administrative role (would be an advantage)
• Not afraid to work in tight deadlines environment and cope with peak periods