Officer in Daily Services Transfers Team

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Daily Services Transfers team serving customers in Denmark, Finland, and Sweden. Our team is responsible for ensuring smooth transitions for customers who have decided to leave their current banking arrangements. We are committed to delivering high quality service and support during these transitions.

We are seeking a motivated and detail-oriented Daily Services Transfer specialist to join our team. As part of a dynamic group of 15 professionals, you will manage daily operations and address customer requests from other banks. Your efforts will help maintain our reputation for excellence and customer satisfaction.

*Danske Bank supports a high degree of workplace flexibility (our team is currently using a hybrid working model, where we work at least 3 days a week in the office).

You will:

Assist in managing daily operations related to customer transfers
Handle customer requests efficiently and professionally
Collaborate with team members to ensure seamless service delivery
Contribute to continuous improvement initiatives within the department
Collaborate with cross-functional teams to streamline processes and improve efficiency
Investigate and resolve discrepancies in a timely manner

About you:

Previous experience in an operational or administrative role in a large company
Strong organizational and problem-solving skills
Ability to work effectively in a team-oriented environment
Strong communication and collaboration abilities
Ability to thrive in a dynamic, evolving environment
High level of accuracy, quality, and attention to detail
Upper-Intermediate English skills (in both speaking and writing)
Knowledge of Danish, Finnish, or Swedish would be advantageous

We offer:

Monthly salary range from 1400 EUR to 2100 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.