About Danica: Danica IT, a key part of the Danske Bank Group, provides innovative IT solutions to support our pension and insurance services. We are committed to delivering high-quality solutions and maintaining a keen focus on innovation and customer satisfaction. At Danica, we empower our employees to “Own It” — taking personal responsibility and pride in their work. Collaboration is at the core of our operations; we “Team Up” to share knowledge and reach shared objectives, creating a strong team spirit. Moreover, we are dedicated to promoting transparency and inclusivity within our workplace culture, encouraging everyone to “Be Open.”
About the team: The DevOps & Service Governance team within Danica IT advances innovation and operational excellence by integrating IT operations, development, and service management. Focused on continuous improvement, we apply agile and DevOps practices to enhance service delivery, reduce risk, and ensure compliance. We manage ITSM tools aligned with ITIL and regulatory standards, enabling rapid response to business needs while maintaining service quality and security. Through strong governance, stakeholder engagement, and cross-functional collaboration, the team supports strategic goals and delivers best-in-class solutions.
Role Overview: IT Process Development Specialist will ensure alignment with established IT Service Management standards and instructions, implementing processes that guarantee compliance and operational excellence within Danica IT. This role focuses on service governance and operational readiness to support quality, security, and regulatory requirements.
