Experienced Service Development Partner

Are you excited to drive change and see tangible outcomes from it? Do you enjoy working with processes, data, and people? Do you enjoy communicating and partnering with various stakeholders? Would you like to be part of an open, learning, and collaborative team?

We are looking for a Senior Service Development Partner to support Market Services in the LC&I Service organization. Lead and drive the change agenda for the area as well as contribute to the change initiatives of the whole T&S LC&I organization. No week will be equal to another.

Your ideas and opinions will be encouraged and valued from day one. You will be joining a team that is constantly looking for the best practices, improving the status quo, and seeking to improve life for customers and our organization’s employees. Your scope of work will be a mix of area-specific and cross-organizational changes, both strategic and operational.

Depending on your experience and knowledge, we may offer you different seniority levels in the role.

"Be yourself. We like it that way."

You will:

  • Support strategy development and implementation in Market Services and across the Service unit
  • Develop, accelerate, run, scale, align, deliver, and follow-up on change initiatives and frameworks, ensure benefit realization
  • Provide input to the ABR/QBR process aligned with the service lead and follow up on progress
  • Drive change management and organizational implementation of Tribe development in Market Services area
  • Lead E2E process improvement initiatives in Market Services and across LC&I service organization
  • Drive and support LC&I Services change portfolio overview, maintenance, and development. Change portfolio is in Jira tool

About you:

  • You bring 2-3 years of experience working with change management
  • Market Services domain knowledge would be advantageous
  • You have experience and knowledge in process management and change
  • You have knowledge and experience in project and program management
  • Advanced Jira tool knowledge
  • You have proven stakeholder management skills and experience
  • You have proven collaboration skills and can navigate within a wider organization
  • Advanced English language skills

We offer:

Monthly salary range from 3040 EUR to 4560 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

20+ community hobby clubs

24/7 gym services and group trainings

See all the benefits HERE.

If you are driven by structured ways of working and continuous change for the better, let’s join the forces and make a difference for the bank!

Inga Šeinauskienė, Head of Tansformation & Implementation

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 30.04.2024. Confidentiality guaranteed.

Your title in job contract will be Consultant - Development (Service Development Partner), Senior.