Client Manager in Large Corporates and Institutions

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Do you want to take part in retaining our position of being #1 in customer experience in the Nordics? You have an opportunity to become part of the team, directly supporting International Financial Institutions and International Asset Management customers of the Danske Bank Group.

As a Client Manager, you will be responsible for delivering professional customer service on credit, markets trading, KYC, trade finance, daily banking-related inquiries, including cash management and liquidity management, and much more.

The ideal candidate should have experience with credit-related tasks, understanding of financial instruments as well as some experience in cash management, related fields and/or working with LC&I customers. We work with designated portfolios and in teams with Senior Bankers, Relationship Managers, Credit Specialists etc., and the role focuses on supporting the overall value proposition, handling ad hoc requests, keeping customer information up to date, and collaborating closely with multiple internal stakeholders in the process. You will work with stakeholders of all levels of seniority, and across different geographical locations.

You will learn about the value chain, including Danske Bank’s offering to our largest institutional and corporate customers. You will develop your coordination, problem-solving and creative customer orientation skill set. You will be responsible for establishing and maintaining a close relationship with both external and internal stakeholders at Danske Bank.

You will:

Take end-to-end ownership of your tasks, be willing to work effectively with focus on strong service mindset to give the customer a great customer experience
Manage various types of risks: credit risk, conduct risk and controls, etc
Prepare and renew limits and facilities
Assist in resolution of various transactional banking cases
Communicate clearly and effectively with large international financial customers and multiple internal stakeholders
Be able to navigate in a complex organization without strict operational procedures to get customer queries solved in a timely and efficient manner
Be business-minded
Be a sparring partner to our internal stakeholders to optimize our customer solutions
Perform other ad hoc duties as assigned

About you:

Experience from the financial sector, preferably 2+ years working in a credit-related, market products driven role, or from related fields (financial analyst, treasury function, audit etc.)
Motivated and customer-oriented mindset
Strong stakeholder skills, both towards external and internal parties
Focus on delivering high-quality customer experiences
Great skills in collaboration and coordination in a complex and international environment
’Can-do’ attitude and ability to work in a self-sustained manner
Be creative and professional in unexpected situations
Advanced English skills

We offer:

Monthly salary range from 2480 EUR to 3720 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.