Chief Software Engineer

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We are looking for an experienced Software Engineer with a DevOps and Platform Engineering experience for Observability Backend team, that owns stateful services for the Service Reliability and Observability.

In the Service Reliability and Observability (SRO) department, we develop and provide modern observability services and standardized practices to ensure IT systems are efficient and reliable, saving time for infrastructure and software engineers.

We offer challenging tasks in changing environment combined with technological ownership and ability to suggest and implement improvement projects.

Our team owns Elasticsearch, Thanos, Kafka and Tempo that are used in centralized Observability services to keep logs, metrics and traces.

You will:

As a Tempo SME in Observability Backend team, you are expected to:

Be responsible to define/improve the monitoring and alerting rules for Tempo clusters
Own (plan, define requirements, supervise and implement) Tempo clusters migration from on-prem DC’s to AWS (example of the project)
Design and implement Tempo stress-tests to measure the performance limits
Suggest the improvements of the cluster’s topology – to increase the performance limits
Mitigate issues with Tempo’s functioning, implement the preventive measures (own Postmortem’s and improvements tasks)
Analyse Tempo performance, identify the deviations from usual patterns and define, document and implement corrective actions
Be responsible for the Tempo’s SLA (99.3% availability)

As a member of the Observability Backend team, you expected to:

Participate in the Oncall rotation for services provided by the team. To do so you will need to be able to mitigate (by using the runbooks) issues with:
- Elasticsearch
- Thanos
- Kafka
- Flink

About you:

At least 7 years of experience working as a Software, Infrastructure Engineer or within SRE domain
Experience owning (defining strategy, deploying, monitoring, detecting areas to improve, implementing changes)
High sense of ownership and can-do approach
Upper-Intermediate skills in written and spoken English
Experience with server-side technologies such as Docker, Kubernetes, EKS, OpenShift, etc
Experience owning Observability and Monitoring tools (like Grafana, Prometheus, ELK Stack, Tracing)

We offer:

Monthly salary range from 5440 EUR to 8160 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.