Chief Architect in Observability

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We are looking for a hands-on Chief Architect to join Service Reliability and Observability (SRO) department at Danske Bank. The SRO department is dedicated to developing and providing modern observability services and standardised practices to ensure IT systems in Danske Bank are reliable and saves time for infrastructure and software engineers. As an Architect, you will play a key role within the SRO leadership team, collaborating closely with four Engineering Managers and Product Owners to influence technology choices, enhance service experience, and drive user adoption of observability services.

We believe you are an excellent fit for this role if you have a broad understanding of multiple technologies and have achieved expert-level proficiency in a few, combined with a passion for continuous learning and sharing knowledge with others. This role involves a diverse range of responsibilities, from designing and building IT systems to establishing operational readiness and quality assurance principles within Danske Bank.

One of the primary user groups of the observability services are SREs and engineers who rely on these tools to identify root causes when systems fail or to uncover opportunities for performance optimisation. If you often find yourself as the go-to person when colleagues need help diagnosing slow performance, troubleshooting unexpected issues, or navigating the complexities of different technologies to pinpoint the elusive “needle in the haystack,” then this role could be your dream job.

This role will provide an opportunity to work with following technical stack – Observability Toolsets (Opentelemetry, Grafana, ElasticSearch, Prometheus, Logstash, Vector, Tempo), Containerization (EKS, OCP, Kubernetes), Automation ( Ansible, Chef, AzureDevOps, GitHubActions, Python, APIs), Private and Public Cloud (AWS, Aure Cloud) infrastructure technologies – Networking, Databases, Messaging technologies, Application Runtime (Java, .NET, Python, etc.), Data engineering (ETL pipelines, Data Governance, GraphDB, etc.)

Depending on your experience, you may be offered a different seniority of the role.

You will:

Drive technology choice and architectural decisions
Drive product selection and develop a holistic observability service strategy
Leverage performance engineering to enhance service efficiency and optimize costs
Facilitate and lead observability improvements for critical applications and platforms across Danske Bank
Educate stakeholders and evangelize industry best practices to empower thousands of infrastructure and software engineers
Integrate AI and GenAI technologies into observability services to unlock new opportunities
Create Dashboards and other ways to effectively consume Observability Services
Promote standardized DevOps and automation practices within SRO
Define and refine data models to enhance data insights dependency mapping across applications and infrastructure

About you:

A minimum of 10 years of hand-on experience in Software Engineering, Infrastructure Engineering, or the SRE domains, with expert-level knowledge in some of the following areas:

Server-side technologies: Linux, Windows, Kubernetes, EKS, OpenShift, etc
Infrastructure technologies: Databases, networks, load balancers, TCP, etc
Cloud platforms: AWS (preferred), GCP, or Azure
Modern observability practices: Tracing, logs, metrics, profiling, alerting
Automation: CI/CD pipelines, Chef, Ansible, and similar tools
Programming: Experience with Python, Go, .NET, Java, or other languages
Performance engineering: Fine-tuning system performance
SRE principles – SLA, Monitoring, root cause analysis, post-mortems, etc
Data engineering: ETL processes, data architectures, and governance
Applying AI and GenAI technologies to deliver business value
Solid analytical, communication and interpersonal skills
High sense of ownership and can-do approach
Upper-Intermediate English skills

We offer:

Monthly salary range from 6560 EUR to 9840 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.