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Chapter Lead for Business and Functional Specialist (Business Analyst)

Are you an experienced Business Analyst with an in interest in business processes, and are you ready to step into a leadership role, where you will be mentoring and supporting a team of business analysts? Here is the chance to join one of Danske Bank’s development units and take part in the future digital welcoming, orchestration and digital sales journeys.

A job in Danske Bank’s development organization involves joining one of the most ambitious financial institutions in the Nordics, when it comes to digitisation and technology. We aim to grow and develop an informal culture, a flat hierarchy, and to offer a solid foundation to grow your career further.

In the role as Business and Functional Chapter Lead you will have a dual role as both a Business Analyst contribution to a squads mission inside the tribe, while at the same time lead a chapter of 5-8 Business Analyst. As Chapter Lead you will be reporting to the Tribe Lead directly and be part of the tribe’s extended leadership team.

What we do in Welcoming & Orchestration Tribe?

Welcoming & Orchestration Tribe is one of Danske Bank’s + 30 development units called “Tribes”. Currently growing our capacity, we own and develop customer welcoming solutions as well as digital sales journeys and capabilities used across markets and business units.

We aim to have a culture where people thrive, grow, and feel included, and where we celebrate milestones, openly share our learnings and concerns. The tribe is in Copenhagen, Vilnius, and Bangalore as our main locations, and in this role, you will be part of the tribe’s Vilnius hub, but work digitally across all markets and locations.

The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

"We believe that the most valuable asset is human potential."

You will:

  • Mentor and support a team of Business Analysts as their HR-manager
  • Take on the role of a Business Analyst in the Enterprise Product Repository squad in the Product Management Cluster
  • Engage in a flexible organizational structure that prioritizes receptiveness to innovative approaches, steady progress, and teamwork
  • Understanding the big picture while paying attention to details needed to improve and automate processes

About you:

  • Solid understanding of basic IT components and capabilities
  • Strong interpersonal skills and a keen interest in HR procedures
  • Solid communication and stakeholder management abilities
  • Strong analytical skills to effectively capture and document processes, flows, and journeys
  • Experience with Confluence, Jira, Copilot, and GenAI is beneficial
  • Integrity, structured and with a pragmatic attitude that can shape things forward
  • Advanced English language skills

We offer:

Monthly salary range from 3920 EUR to 5880 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

24/7 gym services and group trainings

Third pillar pension fund

See all the benefits HERE.

If you're interested in this role and joining my team, feel free to contact me via LinkedIn, and I will answer your questions!

Signe Ramstedt Bertelsen, Tribe Lead | Welcoming & Orchestration Tribe | Danske Bank

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Send your CV

If you are interested, please send your CV in English no later than 03.04.2025. Confidentiality guaranteed.

Your title in job contract will be Squad Leader (Chapter Lead).