Business Analysts’ Chapter Lead position in Welcoming and Orchestration Tribe

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Are you an experienced Business Analyst with an in interest in business processes, and are you ready to step into a leadership role, where you will be mentoring and supporting a team of business analysts? Here is the chance to join one of Danske Bank’s development units and take part in shaping future digital welcoming & digital sales journeys.

A job in Danske Bank’s development organization involves joining one of the most ambitious financial institutions in the Nordics, when it comes to digitisation and technology. We aim to grow and develop an informal culture, a flat hierarchy, and to offer a solid foundation to grow your career further. In the role as Business and Functional Chapter Lead you will be reporting to the Tribe Lead and be part of our tribe’s extended leadership team.

What we do in Welcoming & Orchestration Tribe?

Welcoming & Orchestration Tribe is one of Danske Bank’s + 30 development units. Currently growing our capacity, we own and develop customer welcoming solutions as well as digital sales journeys and capabilities used across markets and business units.

We are looking for a Business Analyst with a knack for leadership. Perhaps you are ready to take the next step in your career and move into a leadership position, but you may also be a more experienced leader ready to take on new opportunities in a new organization.

We aim to have a culture where people thrive, grow, and feel included, and where we celebrate successes, openly share our learnings and concerns. The tribe is in Copenhagen, Vilnius, and Bangalore as our main locations, and in this role, you will be part of the tribe’s Vilnius hub, but work digitally across all markets and locations.

As a Business & Functional Specialist Chapter Lead you will be mentoring and supporting a team of Business Analyst as their HR-manager, while also taking the role yourself as Business Analyst in a squad in our newly established Workflow Cluster. The role is about understanding the big picture, while at the same time having an eye for the details needed to improve and automate processes, all within a matrix organisation that values flexibility, high pace, and collaboration.

Depending on your experience we can offer you different seniority for the role.

You will:

Mentoring and supporting a team of Business Analysts as their HR-manager
Taking on the role of a Business Analyst in a squad within the newly established Workflow Cluster
Understanding the big picture while paying attention to details needed to improve and automate processes
Working within a matrix organization that values flexibility, high pace, and collaboration

About you:

People skills and interest in HR processes
Solid communication and stakeholder management abilities
Analytical mindset and skills to capture and document processes, flows and journeys
Solid understanding of basic IT components and capabilities – big plus if you are familiar with Camunda 8
Integrity, structured and with a pragmatic attitude that can shape things forward
Advanced English language skills

We offer:

Monthly salary range from 3920 EUR to 5880 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.