Back

Business Analyst Team Lead (Chapter Lead)

Are you a Business Analyst with a strong background in the financial sector, eager to take on new challenges and guide a team of talented Business Analysts?

We are searching for a dynamic leader who can inspire and nurture emerging talent, with a sharp business acumen and a flair for digitalisation. If you thrive at the intersection of business transformation and digital innovation, and are committed to driving growth and excellence, we want you to join our journey.

A job in Danske Bank’s development organization involves joining one of the most ambitious financial institutions in the Nordics, when it comes to digitisation and technology. We aim to grow and develop an informal culture, a flat hierarchy, and to offer a solid foundation to grow your career further.

In the role as Business and Functional Chapter Lead you will have a dual role as both a Business Analyst contribution to a squad’s mission inside the tribe, while at the same time lead a chapter of 5-8 Business Analyst.

Flat Hierarchy. Big Ideas. Real Impact.

The Welcoming & Orchestration Tribe is holding group-wide responsibility for the applications and foundational capabilities that enable customer welcoming, product lifecycle management and digital ordering processes, ensuring that customers throughout Danske Bank Group can reliably and efficiently access and acquire products and services via our digital platforms.

The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

"We believe that the most valuable asset is human potential."

You will:

  • Provide mentorship and guidance to a team of Business Analysts as their HR manager, fostering both professional and personal development
  • Actively contribute as a Business Analyst within the Customer Welcoming domain, driving initiatives that enhance how we welcome and onboard customers to Danske Bank
  • Thrive in a dynamic, matrix organisation that encourages flexibility, rapid decision-making, and close-knit collaboration across teams

About you:

  • Experienced business analyst with a strong background in the financial sector
  • Purpose-driven and passionate about helping people grow
  • Exceptional skills in communication and stakeholder engagement
  • Comprehensive grasp of software development principles
  • Strong analytical skills for capturing and documenting processes, workflows, and customer journeys
  • Demonstrates integrity, a structured approach, and a pragmatic mindset to drive progress Experience working with Confluence, Jira, Copilot, and GenAI is an advantage
  • Advanced skills in English

We offer:

Monthly salary range from 5200 EUR to 7800 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Health insurance

Third pillar pension fund

See all the benefits HERE.

If you're interested in this role and joining my team, feel free to contact me via LinkedIn, and I will answer your questions!

Signe Ramstedt Bertelsen, Tribe Lead | Welcoming & Orchestration Tribe | Danske Bank

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 14.01.2026. Confidentiality guaranteed.

Your title in job contract will be Squad Leader (Chapter Lead).