Business Analyst in the Process Data Mining Squad

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Are you interested in being a key contributor to Danske Bank’s shift toward a comprehensive data-focused strategy in refining procedures and daily management? If that is the case – seize this opportunity.

We are a new team of three looking for colleagues with data and process analytics experience as we are embarking on a journey to implement process mining technology within the bank to enable us to meet our performance improvement expectations set out for us by our leadership. We are on a mission to optimize processes, enhance data accuracy, and unlock valuable insights to enable the organization’s growth. Out team promotes a collaborative environment, working closely with the organization to understand their requirements and provide the necessary solutions, training, and support in order for them to reach their goals.

As a Business Analyst, you will have an integral part in providing the organization with the information they need to improve their processes and daily operations. You will implement strategies informed by the analytics gathered and collaborate with key stakeholders within the tribes and operations at various levels from operators to senior leaders. At the same time, you will contribute to various projects and initiatives leading to higher efficiency and compliance.

You will:

Collaborate with Operations and Tribes to get a clear understanding of our processes and the system events that define them in the digital space
Be the conduit between SME’s, Developers and Data Engineer to support the transformation of the process and system data into the process mining format
Support operations to define their operational requirements and collaborate internally to provide solutions
Establish best practice of how to use data insights to improve processes
Support local process improvement employees to identify improvements, potential solutions, and implementation activities
Train all users in the process mining solution and how to interpret the data to make improvements an make informed business decisions

About you:

You thrive from working in an agile setup and will take ownership and responsibility for our outcomes and deliverables
You are self-motivated and confident in starting tasks without needing direct assignment
You are not restricted by a job description and have a “can do“ attitude, getting involved to find solutions to problems in order to deliver in a dynamic environment
You are a keen listener and engage with stakeholders to provide solutions to their problems, based on their requirements
You have a solid knowledge and experience working with data analytics
You have knowledge and experience working with structured problem solving / improvement methodology (Lean, 6 Sigma, 8D, etc.)
Have analytical and problem-solving mindset as well as eye for detail and accuracy
Willingness and curiosity to learn new things
Advanced English language skills

We offer:

Monthly salary range from 2720 EUR to 4080 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.