Business Analyst in Solutions Development Team

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We are seeking an experienced Business Analyst with strong IT skills and a business- and process-oriented mindset. You will join the Solutions Development team within Technology Operations, where you will be instrumental in providing tools to enhance the effectiveness of our Technology Operations department and the wider organisation. Our main tools include ServiceNow instances.

As a Business Analyst, you will collaborate with a diverse range of stakeholders, primarily working with the Group Compliance team. Additionally, you will support the Platform team’s initiatives, including analysing the CMDB, core APIs, data migration, and other strategic tasks.

You will:

Participate daily in squad ceremonies to implement required changes and perform operational maintenance tasks
Manage stakeholder needs and engagements effectively
Collaborate with the Product Owner to plan product roadmaps
Support the Demand Management process by securing approvals and prioritising business stakeholders’ demands
Maintain an interest in vendors’ product roadmaps to integrate new capabilities into strategies and offerings

About you:

At least 2 years of experience working with IT; familiarity with ServiceNow is a bonus
Possess solid storytelling skills, effective stakeholder management, and general communication skills across all levels of the organisation
Skilled in optimising processes through simplification and automation
Experienced in Agile methodologies and ceremonies
Knowledgeable in ITIL
Genuinely curious and motivated by your subject matter
Solution- and customer-oriented mindset
Advanced English language skills

We offer:

Monthly salary range from 2880 EUR to 4320 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.