Business Analyst in Intelligent Automation Tribe

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Intelligent Automation Tribe is a part of Technology & Services, established as a part of the BWOW structure. This unit democratizes and delivers intelligent & tactical automation solutions that save the bank’s costs and improve quality, compliance, and delivery speed, catering to the needs of the entire bank.

We have a solid automation culture at Danske Bank. The Intelligent Automation Tribe is home for enabling the organization to capture benefits while waiting for the strategic systems or complete process transformation, development and maintenance of all new and existing intelligent automation solutions, expertise of industry’s best practices, innovations, and standards creation.

The Intelligent Automation Tribe consists of 60 employees with various backgrounds and skill sets within the field of automation technologies (IT Software Engineers, Business Analysts, and IT Platform Engineers). We are an international team located in Lithuania and India.

The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

Please apply as soon as possible, as we conduct interviews on an ongoing basis.

This role does not include a relocation allowance.

You will:

Identify automation candidates (RPA, RDA, scripts, etc.) through process screening, analysis, and Gemba meetings to ensure a continuous and valuable backlog
Collect process requirements and prepare Process Definition Documents (PDDs) for selected automation candidates
Build strong relationships with business stakeholders (e.g., Team Leads, SMEs); promote tribe services and act as a bridge between developers and stakeholders to ensure effective collaboration
Ensure a smooth automation delivery cycle by following up on issues and removing impediments
Contribute to the creation and improvement of standards to support a more efficient and structured way of working
Provide ongoing support for implemented automation solutions (RPA, RDA, scripts, etc.), including maintenance and continuous improvement

About you:

Ability to analyze, evaluate, document and optimize workflows and business processes
Experience working with business stakeholders in cross-functional environment, demonstrating strong facilitation and stakeholder management skills
Well-organized and able to manage tasks effectively, have ‘yes we can’ attitude and creative problem-solving skills
Demonstrate decisiveness in solving business problems and identifying priorities
Thrive in an agile environment with a proactive attitude, ensuring full responsibility for outcomes and deliverables
Strong interest in IT and automation, with a proactive approach to exploring new opportunities
Advanced English language skills
Experience in data analysis would be beneficial

We offer:

Monthly salary range from 2880 EUR to 4320 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.