Business Analyst for Customer Assessment Business Customers Squad

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Our mission in the FCLM (Financial Crime Lifecycle Management) Tribe is to protect our customers, society, and banks from financial crime by developing highly automated AML due diligence processes to ensure regulatory compliance.

Customer Assessment Business Customers Squad owns various applications used in the bank for investigative purposes related to Ongoing Due Diligence (ODD). The Squad supports case handlers across the bank with micro app solutions that enables processing and conducting of Adverse Media screening. Further, these solutions enable visualization of complex ownership structures and manual handling of atypical customer behaviour. With a focus on user experience, the squad is committed to enhancing the interface’s usability, effectiveness and efficiency.

Our Squad comprises a Product Owner, Business Analysts, Operational Excellence Expert, and Front- and Backend Developers located in Denmark, Lithuania and India. We would describe our Squad as centred around collaboration, trust and team spirit. You will run independently with own responsibilities but also have close sparring and collaboration with your fellow Business Analysts and the rest of the Squad.

To further enable and leverage your skills mastery, you will also be part of a Chapter consisting of Business Analysts from other Squads within our Tribe. The Chapter Lead will be your HR manager, supporting and mentoring you to ensure your personal and professional growth. At the same time, you are also responsible for continuously learning and supporting the building up of your chapter’s functional expertise.

You will:

Analyze and challenge business requirements to break down into tangible user stories
Ensure that you understand the context and translate business requirements into technologically feasible solution ideas
Discuss and evaluate requirements together with developers and other stakeholders
Manage internal stakeholder expectations and evaluate risk
Take part in testing activities, such as writing test cases and executing test scenarios to ensure high solution quality
Support the business in implementation to ensure the optimal realization of the solution
Actively participate in agile events such as daily scrum meetings, chapter knowledge sessions, and retrospective sessions

About you:

You thrive from working in an agile setup and will take ownership and responsibility for our outcomes and deliverables.
You are proactive and feel comfortable not waiting for your Product Owner to assign tasks to you.
You have business analyst experience, and your domain knowledge is preferably within the AML/regulatory area (this is not a requirement, though)
You have a solid analytical mindset; you are detail oriented and are used to interacting directly with stakeholders.
You feel at home in a fast-paced environment and don’t mind the complexity.
You have a ‘yes we can’ attitude and creative problem-solving skills
You have advanced English language skills

We offer:

Monthly salary range from 2720 EUR to 4080 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.