Associate Operations Officer in Daily and Cash Operational Services LT

Agreements Cash Collaboration DanskeBank FinancialOperations Hybrid Operations pension team

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We are looking for You to join our team of 10 people. You will have an opportunity to be part of a team that provides services in Everyday Banking Individuals, such as cash operations (for the Danish, Finnish, and Northern Ireland markets), pension in procedure and agreements (for the Danish, Swedish and Finnish markets).

We are looking for a colleague who focuses on efficiency and team goals, seeks to provide high-quality services to our customers, and is engaged in Lean culture.

Danske Bank supports a high degree of workplace flexibility (our team is currently using a hybrid working model, where we work at least 3 days a week in the office).

This role does not include a relocation allowance for candidates who are not based in Lithuania.

*Depending on your experience and knowledge, we may offer you a different seniority for the role.

You will:

Handle various tasks within cash operations, pension in procedure and agreements
Collaborate with team members, vendors, customers and other departments in the bank
Solve issues and daily ad-hoc requests to ensure the best possible customer experience
Communicate with vendors regarding other issues in a written manner
Participate in the process of continuous improvements in daily work and find the right ways to ensure great quality (Robotics, Lean, etc.)

About you:

Upper-Intermediate English language skills
Previous Operational experience would be considered as an asset
Higher education would be considered as a valuable asset
Motivation and curiosity to explore new ideas
Critical mindset and flexibility
Attention to detail and ability to maintain an overview in stressful situations
Prepared to handle tight deadlines and cope with peak periods
Motivated and keen to contribute to a friendly work atmosphere

We offer:

Monthly salary range from 1200 EUR to 1800 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.