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Associate Operations Officer in Customer Financing SE (+bonus allowance allocation for Swedish language)

Are you eager to work in close collaboration with global team members to provide the best customer experience?

We are a team of 18 colleagues, working with various tasks to fulfil our customer needs in Buying&Owning Real Estate HUB. Our day consists of handling back-office services for private customers in Swedish market, and our tasks vary from simple to complex ones.

We are excited to welcome you to our team and help you with any questions you’ll have. We focus on our team goals and high-quality service delivery to our customers, so if you are attentive to detail, quality and feedback oriented, you will have an ideal environment to thrive.

We have Swedish speakers in our team and provide the possibility to participate in the language courses, so you will have a chance elevate your Swedish to the next level. In addition, a monthly language bonus will be applicable depending on language level.

Depending on your experience and knowledge, we may offer you different seniority of the role.

"We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views."

You will:

  • Administrate loans for private customers in the Swedish market
  • Work with collaterals
  • Disburse or redeem loans
  • Deal with analytical tasks (investigate cases and prepare various bank documents)
  • Daily communication with our stakeholders
  • Participate in migrations and process improvement
  • Discuss ideas and be proactive in our continuous improvement
  • Take ownership of maintaining high-quality services for our customers

About you:

  • Higher education (or last year student at University)
  • Upper-Intermediate English skills
  • Intermediate Swedish skills (A2-B2)
  • Back office experience in banking or other finance-related international organization would be a valuable asset
  • Focus on high quality, accuracy, and customer-centricity
  • Good communication skills
  • Ability to work in a fast-paced environment, when coping with peak periods to meet tight deadlines
  • Feedback culture advocate

We offer:

Monthly salary range from 1160 EUR to 1740 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Additional health insurance package

Free parking & charging ports - cars, bicycles, e-scooters

See all the benefits HERE.

Feel free to contact me @LinkedIn if you have any questions!

Egle Kviliute Bukauskiene, Refinancing & Selling Home SE Team Lead

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 31.07.2024. Confidentiality guaranteed.

Your title in job contract will be Officer – Service Delivery, Associate.