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Associate Business Analyst in HR Services Delivery

Are you keen on contributing to HR Services through the ServiceNow platform?

We’re on the lookout for a motivated team member who has hands-on experience with ServiceNow and is skilled at analysing and designing business processes end-to-end. If you have the ability to articulate changes and introductions in business processes as part of solution development, we’d like to hear from you.

You will have an opportunity to become part of HR Service delivery, which supports the organisation in creating great employee experience that supports and enables us to be effective and focus on creating valuable customer experiences in all market areas.

If acting as a liaison among stakeholders to understand the structure, policies, and operations of the HR Services, documenting and finding the solutions makes a rewarding day at work, you are exactly who we are looking for to join!

"We believe that the most valuable asset is human potential."

You will:

  • Work with HR ServiceNow project that was launched globally
  • Administrate HR Knowledge articles on a variety of different topics to enable employee self-service on HR platform, systems, processes, and policies
  • Collaborate with colleagues from other HR teams on process improvements and system developments
  • Work with data, quality, and system improvements

About you:

  • Good investigative skills and attention to details
  • Capability to navigate challenging scenarios and ability to deal with uncertainty
  • Can-do attitude
  • Capability to adjust and proactive approach to tasks
  • Knowledge of ServiceNow (would be a benefit)
  • Familiarity with HR processes (would be a benefit)
  • Upper-Intermediate English skills

We offer:

Monthly salary range from 2080 EUR to 3120 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Health insurance

Third pillar pension fund

See all the benefits HERE.

If you're interested in this role and joining my team, feel free to contact me via LinkedIn, and I will answer your questions!

Aiste Navaitiene, Head of Global HR Services

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 12.02.2025. Confidentiality guaranteed.

Your title in job contract will be Analyst - Business, Associate.