Enterprise Command Centre (ECC) is currently undergoing a transformation where former L1 organization is being transformed to front running function that will practice and facilitate Site Reliability Engineering disciplines, such as Chaos Engineering, Performance Engineering, effective Observability telemetry consumption, Availability management (SLI/SLO), Productivity toolsets, Reliability engineering, effective event and alert management having auto-healing as end goal in mind and much more.
ECC is a part of the global Danske Bank Operations department. It is a major technical contributor to ensure high service quality and availability by further maturing organizational capability to handle any type of major disruptive events seamlessly and continuously adopt best operational practices (monitoring, detection and prevention) for all high criticality services. One important way to achieve this is by focusing on optimization via simplification and automation where team leader of SRE (Tools and Development) team will play important role in this space.
Technical Leader of Team will become a critical person in ECC management team as one of the key contributors in our transformation journey and will be influencing his own role as well as direction of department heavily.