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Team Leader in Large Corporates and Institutions KYC Financial Institutions (Maternity Cover)

We are looking for a collaborative, results-oriented professional to become a Team Leader in the LC&I KYC Financial Institutions area for the existing Banks-Reverse KYC team of around 15 people based in Lithuania. What we would offer you is a role where continuous learning and growth opportunities are available.

As a Team Leader, you will have a direct responsibility to ensure a customer-friendly, professional, efficient execution of On-Boarding, Ongoing Due Diligence (ODD), and Event-Driven Review of Banks customers (Correspondent Banks, FI Customer Banks, Network Banks). This involves collecting, validating, and assessing customer information by various regulatory, risk, and compliance policies.

Your primary stakeholders will be other teams within LC&I KYC, Relationship Managers, and LC&I Risk. You will also be responsible for oversight of the Reverse KYC process, which involves providing AML-related information to other financial institutions in a professional and timely manner. Your biggest challenges will be process complexity in the Financial Institutions area, dealing with multiple stakeholders and delivering at a high pace and quality in a frequently changing environment.

You will:

  • Supervise operations team – ensuring timely and high-quality investigation of Onboarding, ODD, and EDR cases, monitor progress against delivery targets and coming up with mitigating actions if deviating from the target
  • Deliver above KYC services with a customer-centric and professional mindset
  • Ensure efficient operational processes through continuous improvement (LEAN or KATA) and encourage innovation
  • Built and maintain successful working relationships with stakeholders from KYC Client Management, LC&I Process Excellence, LC&I Risk, Compliance and the Business
  • Recruit, develop, and retain team members to build a high-performing team

About you:

  • 1-year leadership experience (i.e., supervising teams in operations, customer service, or similar environment)
  • Proven stakeholder management skills
  • Flexibility and adaptability in a fast-changing environment while working with complex tasks and processes
  • Delivering through personal commitment and behavior
  • Ensuring professional dialogue with peers, stakeholders, and within your team
  • Thinking outside the box and having a keen interest in driving deliveries and developing your team
  • Fluency in both spoken and written English language is mandatory
  • Experience in FCP or AML/ODD area would be considered a bonus
  • Advanced English language skills

We offer:

Monthly salary range from 2240 EUR to 3360 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Health insurance from the first day of employment

Free parking & charging ports - cars, bicycles, e-scooters

See all the benefits HERE.

Feel free to contact me @LinkedIn if you have any questions

Andrius Siutilas, Head of KYC Financial Institutions

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 14.10.2022. Confidentiality guaranteed.

Your title in job contract will be Leader of Team.

You will join my team, please contact me if you have any questions.
Andrius Siutilas
Phone number +370 698 18738