Team leader in Fraud operations

Send your CV

Are you ready to lead a team of devoted and experienced employees?

We are looking for a collaborative and motivated professional to become a Team Leader in the Fraud Operations, Fraud payments investigations team. Thus, proactiveness, a critical mindset, and a solution-oriented attitude will empower make a real difference.

While being responsible for supervising the team in their daily work, and reaching the performance targets, you will also have an equally important responsibility for ensuring staff’s high job satisfaction and continuous development.

You will also be a part of a great managers’ team, which will enable you to grow and strive both personally and professionally.

*Depending on your experience, we may offer you different seniority in the role.

You will:

Coordinate, motivate and ensure engagement, talent growth, and team development
Ensure a high level of quality and process standards of services provided by your team
Improve existing processes and define improvements with a high focus on quality
Communicate and regularly collaborate with stakeholders of all seniority levels within the bank

About you:

Previous experience in people management
Upper –intermediate English skills (both written and spoken)
Great collaboration and communication skills with proven stakeholder management skills at all levels of seniority
Developed time planning and organizational skills
Innovative, result-oriented, collaborative personality and can-do attitude
Thinking creatively and a keen interest in improving improvements and developing your team
Flexibility and proficiency in a fast-changing environment
Experience working in a Lean environment would be considered a pros

We offer:

Monthly salary range from 2240 EUR to 3360 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.