Team Leader in Fraud Management

Application period has expired.

Can you inspire your team to succeed in high quality analysis and ensure customer satisfaction?

Currently we are creating a fresh and highly-performing team in Vilnius. As a Team Leader, you will have a direct responsibility for building and managing a team of 7 employees and creating operational background processes from scratch for daily work in Fraud Management Function.

You will lead an effective team with a winning culture while also encouraging your employees to take responsibility and add value. On a daily basis, you will take charge of business targets, employees’ high job satisfaction and continuous development.

You will:

• Build, manage and lead a team of 7 employees
• Motivate and ensure engagement and continuous development of team members
• Create and establish effective operational background processes
• Communicate with stakeholders at different seniority levels to ensure compliance within the bank
• Drive customer-oriented and professional execution of process
• Communicate with customers if needed

About you:

• Previous experience in team management or card fraud processing background
• You are pro-active and result-driven team player with a CAN-DO attitude
• Strong leadership skills
• Attention to detail and passion to work in a fast changing and agile environment
• Good verbal/written presentation skills and developed time planning and organizational skills
• Understanding chargebacks rules (would be considered as a strong advantage)
• Fluency in both spoken and written English

Inspire your team and take Fraud Investigators to next level

Application period has expired.

If you are interested, please send your CV in English no later than 24.06.2020. Confidentiality guaranteed.

Your title in job contract will be Leader of Team.

Contact information:

Phone number