Team Lead in Income Administration Team

Are you ready to take a leading role and make a change in our internationally operating Income Administration team?

As a Team Leader, you would have direct responsibility for planning and leading the team of around 10 employees. Your ongoing focus would be on high quality daily deliveries of the team, problem solving, customer service and satisfaction, improvement of the processes and systems used by team.

We expect you to lead an effective team with a winning culture while also encouraging your team members to take responsibility and create value in partnership with the customers and colleagues.

While responsible for business targets, you would also have an equally important responsibility for ensuring the team’s high job satisfaction and continuous development.

Our team handles different Corporate Actions(such as payout of dividends, interests, redemptions, etc.), solves discrepancies, analyzes unique cases, and tends to customers’ needs. We expect you to have similar work experience or experience leading similar work-related teams.

This is a great role offering a dynamic setting where you will face exciting challenges working with the international market every day.

• Previous leadership experience
• Very good understanding or experience in corporate actions area
• Higher education degree
• Good time planning and negotiation skills
• Strong customer-centric approach and motivation to deliver excellent service
• Stakeholder management and proactiveness
• Problem-solving
• Ability to work in a fast-paced environment
• Fluent English skills (in both speaking and writing)
• Attention to details and ability to maintain an overview in stressful situations