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Team Lead in Income Administration Team

Application period has expired.

Are you ready to take a leading role and make a change in our internationally operating Income Administration team?

As a Team Leader, you would have direct responsibility for planning and leading the team of around 10 employees. Your ongoing focus would be on high quality daily deliveries of the team, problem solving, customer service and satisfaction, improvement of the processes and systems used by team.

We expect you to lead an effective team with a winning culture while also encouraging your team members to take responsibility and create value in partnership with the customers and colleagues.

While responsible for business targets, you would also have an equally important responsibility for ensuring the team’s high job satisfaction and continuous development.

Our team handles different Corporate Actions(such as payout of dividends, interests, redemptions, etc.), solves discrepancies, analyzes unique cases, and tends to customers’ needs. We expect you to have similar work experience or experience leading similar work-related teams.

This is a great role offering a dynamic setting where you will face exciting challenges working with the international market every day.

You will:

• Leading a team of around 10 employees
• Improving customer experience and maintaining a high quality of provided services
• Leading changes within the area by inspiring a team to generate and implement new ideas related to owned processes and used systems
• Representing team in the meetings with customers and stakeholders
• Motivating and ensuring engagement and continuous development of team members
• Working according to LEAN principles and delivering on continuous improvement initiatives
• Ensure that collaboration with stakeholders is maintained and developed
• Ensure that operational targets are met

About you:

• Previous leadership experience
• Very good understanding or experience in corporate actions area
• Higher education degree
• Good time planning and negotiation skills
• Strong customer-centric approach and motivation to deliver excellent service
• Stakeholder management and proactiveness
• Problem-solving
• Ability to work in a fast-paced environment
• Fluent English skills (in both speaking and writing)
• Attention to details and ability to maintain an overview in stressful situations

Application period has expired.

If you are interested, please send your CV in English no later than 05.03.2021. Confidentiality guaranteed.

Your title in job contract will be Leader of team.

Please contact if you have any questions.
Lina Pivoriute-Palubinskiene
Phone number +37068296963