Team Lead in Custody Services area

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As a Team Leader, you will be expected to lead an effective team with a winning culture while also encouraging your employees to take responsibility and create value in customer service, partnership with stakeholders and other teams. While being responsible for business targets, you would also have an equally important responsibility for ensuring employees’ high job satisfaction and continuous development.

In this role, you will have a direct responsibility to supervise the team and ensure support and development to deliver as a high-performance team. Custody Services team processes involve the settlement of Nordic and international securities and day-to-day customer query handling. The Custody Services area consists of 28 professionals divided into 2 teams where you will lead one of them.

You will:

De-risk and improve controls
Design correct processes
Ensure IT development
Test new solutions
Engage in dialogue with professional clients and senior stakeholders
Global collaboration across the Danske Bank group
Supervise and distribute the workload for the team
Motivate and ensure the engagement of the team members
Communicate with customers where needed

About you:

2+ years of experience in people management
Strong knowledge of custody, general settlement flows and securities
Higher education (preferably finance, legal or relevant field)
Thinking creatively and having a keen interest in encouraging improvements and developing your team
Effective communication, collaboration and stakeholder management skills
Upper-intermediate English language skills

We offer:

Monthly salary range from 2920 EUR to 4380 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.