Specialist Advisor – AML

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Are you curious, communicative, and eager to start your career at Danske Bank?

We are looking for a sociable and collaborative colleague to join a team, performing end-to-end onboarding to foreign customers.

To polish the customer experience in our bank, we introduced an online application allowing customers to apply for a bank account just by staying at home. Your focus area will be contacting the customers directly (via phone or e-mail mostly) to check if any onboarding–compulsory information is missing.

Assuming the strict requirements of AML, you will also be working on the Know-Your-Customer (KYC) section, which requires various details of the customer provided.

Depending on your experience and knowledge, we may offer you a different seniority for the role.

The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

You will:

Create a profile of the customer in the KYC section
Contact customers directly via phone or e-mail, conduct interviews, attempting to collect missing documentation and information
Perform CDD for Business customers and Private Wealth Management clients
Collaborate with colleagues from front offices in Denmark via e-mail or phone
Constantly improve and optimize processes using Lean principles

About you:

Higher education
Previous experience with AML, financial sectors or back office would be a beneficial asset
Good communication skills
High level of accuracy, quality, and attention to details
Adept at quickly developing new skills and adapting to a constantly changing environment
Team player with an open mind and positive attitude
Upper-intermediate (written and verbal communication) skills in English

We offer:

Monthly salary range from 1680 EUR to 2520 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.