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SOP Coordinator

Application period has expired.

Are you motived by improving the process transparency and increase the understanding and experience of the processes? Do you like to build clear guidance and train user of our processes? Then you might be the new colleague we are looking for in OnB Business Quality Control team.

As part of this role, you will own procedures ensuring presence, timely updates, and improvements in process documentation for efficient operational execution and outstanding quality. You will be the main gatekeeper regarding new requirements, ensuring structured and smooth implementation of changes.

You will:

• Be a Subject Matter Expert (SME) in Standard Operating Procedure (SOP) creation in a simple and understandable way
• Consult and support department team members with SOP writing
• Development of process documentation methodology, process measurements
• Efficient communication and training on procedural and process changes
• Take attention to quality assurance of process compliance

About you:

• High proficiency in spoken and written English to be able to write the SOP content
• Good MS PowerPoint, Excel skills
• Ability to work with stakeholders at all levels of seniority
• Diligence and attention to details
• Excellent communication skills
• Strong organizational and planning skills
• Initiative and ability to offer new ideas in learning experience area
• Personal commitment to improving your own knowledge and skills
• Flexibility in a fast-changing environment
• Process mapping experience would be an advantage

Application period has expired.

If you are interested, please send your CV in English no later than 25.05.2021. Confidentiality guaranteed.

Your title in job contract will be Officer – Service Delivery, Senior.

Please contact if you have any questions.
Gintare Ieva Garunkstyte
Phone number +370 61454890