ServiceNow Developer

ServiceNow is the top IT services management (ITSM), IT operations management (ITOM), and IT business management (ITBM) platform in the world. It is used very widely across different organizations with a large market share, and the number of new use cases is continuously growing. It is a strategic platform at Danske Bank for IT and non-IT business solutions. The Solution Development Team within Danske Bank develops and operates the platform, as well as other related applications and integrations. It has a global footprint, with team members in Lithuania, Denmark, and India.

You will become a part of the Solution Development team, working together with colleagues in all countries where Danske Bank operates. By working closely with other engineers, service managers, business analysts, product owners and different stakeholders from the rest of the organization, you will open an opportunity for your future mission to develop new skills, learn new technologies and practices, teach, and coach others and create value for the bank.

As a ServiceNow Developer, you will contribute to the continuous improvement of existing ServiceNow modules, the development of new applications and features, building and maintaining integrations with other systems, contributing in platform migration to cloud, working on version upgrades and also maintaining the platform – both the application and underlying infrastructure.

Depending on your experience and knowledge, we may offer you a different seniority of the role.

"We celebrate multiple approaches and points of view. We believe diversity drives innovation."

You will:

  • Assist in defining Architecture principles, Integration standards, platform strategy, performance tuning, etc., for the ServiceNow platform
  • Handle ServiceNow technical issues preventing effective service delivery and communications towards a successful resolution
  • Define development, architecture and code review best practices
  • Identify potential opportunities for platform enhancements and improvements and develop the technical implementation of those
  • Validate demands by providing technical perspective and recommendations and perform feasibility study where required
  • Maintain up-to-date knowledge of the ServiceNow platform and offer suggestions on how to add value to new features and functionality

About you:

  • 1+ year of previous experience in ServiceNow Administration and Development, platform engineering, system administration or application development and support positions
  • Experience in integrating ServiceNow with other Applications using Web-Services APIs, e.g. SOAP, REST, etc.
  • Understanding of Platform Engineering disciplines, development lifecycle
  • Familiar with IT processes (e.g., ITIL, IT4IT, etc.) and general Service Management principles
  • Ability to communicate within the team and with stakeholders, accept or challenge ideas if needed, provide valid reasoning and improvement suggestions based on best practices
  • Upper-Intermediate English language skills

We offer:

Monthly salary range from 3200 EUR to 4800 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Health insurance from the first day of employment

Free parking & charging ports - cars, bicycles, e-scooters

See all the benefits HERE.

If you're interested in this role and joining my team, feel free to contact me via LinkedIn, and I will answer your questions!

Lukas Bogomolovas, Chapter lead

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 19.03.2024. Confidentiality guaranteed.

Your title in job contract will be IT Software Engineer.