Service Delivery Officer with Danish language skills in Estate DK Team

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If you are looking for an opportunity to expand your knowledge in the banking area and have diversity in your daily tasks, our team could be a great match.

We are looking for a colleague to join our international team of 9 friendly and welcoming team members in the Estate Services area. You will be responsible for understanding processes within the Danish market, have a chance to touch all products Danske Bank offers, and acquire a broader picture about financial operations. We can promise a great variety of tasks here, and your decision will directly impact the customer experience. Danish speaking skills are mandatory for this position (minimum C1).

Want to hear more about how you could grow, what skills you can use, and how fun we live in the Estate Services team? Let‘s talk!

*Depending on your skills and experience, you may be offered different seniority.

You will:

Process various tasks within the Estate Services area for the Danish market
Contact the customers or other banks via email and phone calls
Collaborate with colleagues from Denmark and other internal departments via email or phone
Improve and optimize the processes using Lean principle
Create, develop and update documentation and procedures

About you:

Take ownership and want to improve tasks for the best customer experience
Team member with a positive attitude and a proactive mindset, willing to take upon new opportunities
Work experience in operations, finance, or banking-related fields would be beneficial
Fluency in Danish (we provide a monthly language bonus and a possibility to attend courses for language level improvement)
Upper-Intermediate English language skills

We offer:

Monthly salary range from 1320 EUR to 1980 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.