Service Delivery Officer with Danish language skills in Estate DK Team

If you are looking for an opportunity to expand your knowledge in the banking area and have diversity in your daily tasks, our team could be a great match.

We are looking for a colleague to join our international team of 9 friendly and welcoming team members in the Estate Services area. You will be responsible for understanding processes within the Danish market, have a chance to touch all products Danske Bank offers, and acquire a broader picture about financial operations. We can promise a great variety of tasks here, and your decision will directly impact the customer experience. Danish speaking skills are mandatory for this position (minimum C1).

Want to hear more about how you could grow, what skills you can use, and how fun we live in the Estate Services team? Let‘s talk!

*Depending on your skills and experience, you may be offered different seniority.

"We believe that the most valuable asset is human potential."

You will:

  • Process various tasks within the Estate Services area for the Danish market
  • Contact the customers or other banks via email and phone calls
  • Collaborate with colleagues from Denmark and other internal departments via email or phone
  • Improve and optimize the processes using Lean principle
  • Create, develop and update documentation and procedures

About you:

  • Take ownership and want to improve tasks for the best customer experience
  • Team member with a positive attitude and a proactive mindset, willing to take upon new opportunities
  • Work experience in operations, finance, or banking-related fields would be beneficial
  • Fluency in Danish (we provide a monthly language bonus and a possibility to attend courses for language level improvement)
  • Upper-Intermediate English language skills

We offer:

Monthly salary range from 1400 EUR to 2100 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Additional health insurance package

Third pillar pension fund

See all the benefits HERE.

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 29.04.2024. Confidentiality guaranteed.

Your title in job contract will be Officer - Service Delivery.

You will join my team, please contact if you have any questions:
Renata Vizbariene
Phone number [email protected]