Service Delivery Officer in Estate DK Team (+Danish language bonus allowance)

If you are looking for an opportunity to expand your knowledge in the banking area and have diversity in your daily tasks, our team could be a great match.

We are looking for a colleague to join our international team of 10 friendly team members in the Estate Services area. You will be responsible for understanding processes within the Danish market, have a chance to touch all products Danske Bank offers, and acquire a broader picture of financial operations. We can promise a great variety of tasks here, and your decision will directly impact the customer experience.

Want to hear more about how you could grow, what skills you can use, and how fun we live in the Estate Services team? Let ‘s talk!

*Depending on your skills and experience, you may be offered a different seniority of the role. 

"We’re open to people from all different walks of life and cultures to join our team."

You will:

  • Process various tasks within the Estate Services area for the Danish market
  • Contact the customers or other banks via email
  • Collaborate with colleagues from Denmark and other internal departments
  • Improve and optimize the processes using Lean principle
  • Create, develop, and update documentation and procedures

About you:

  • Previous experience in operations, finance, or banking-related fields would be advantageous
  • Ability to take ownership and improve tasks for the best customer experience
  • Team member with a positive attitude and a proactive mindset, willing to take upon new opportunities
  • Advanced English language skills
  • Knowledge of the Danish language would be beneficial but is not a requirement (if you have Danish language skills you will receive a monthly language allowance, that depends on your language knowledge level)

We offer:

Monthly salary range from 1400 EUR to 2100 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Additional health insurance package

Third pillar pension fund

See all the benefits HERE.

If you have any questions about the role, please get in touch with Hiring Manager Erika Augustinavičiūtė via LinkedIn.

Erika Augustinavičiūtė, Team Lead

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 26.07.2024. Confidentiality guaranteed.

Your title in job contract will be Officer – Service Delivery.