You will be acting as an important liaison among Customers, operations and development areas all with a very high customer-oriented focus. Focus on compliance, continuous service improvements and accountability in the organization. Your aim will be to ensure a high Customer experience and ensuring delivery is done according to these criteria’s: compliance, service availability and customer satisfaction.
You will be part of an expanding team of Service Delivery Managers. The team is based in Lithuania and Denmark. The team will deliver according to best practise, with a high level of ownership and a huge potential to influence the organisation.