As a Service Delivery Manager, you will be acting as an important liaison among customers, operations and development areas with a very high customer-oriented focus, continuous service improvements and accountability in the organization.
Your aim will be to make sure the best customer experience ensuring delivery is done according to these criteria’s: compliance, service availability and customer satisfaction. On a daily basis you will collaborate closely with multiple stakeholders across countries.
You will be a part of an international team based in Denmark, Lithuania and India. You will be located in Vilnius, Lithuania.
Depending on your experience and knowledge, we may offer you different seniority of the role.